Terms of service
USE OF WEBSITE
By accessing and using www.braveandtrue.com.au and the products and services available on this website, the consumer (‘you’) agree to the terms and conditions outlined.
You agree that you will not use the website in any way that causes, or may cause damage
to the website or impairment of the availability or accessibility of the website, or in any
way which is illegal, harmful or fraudulent. This includes interfering with the operation
of the website in anyway, or transmitting a computer virus, Trojan, robot or other malicious computer software to the website or it’s servers.
You will exercise and rely solely on your own judgment in using the website for purchasing products. In no event shall we be liable to you or any other person for any direct, indirect, incidental, special, punitive or consequential damages, including any loss of business or profit goodwill, use, data or other intangible losses, arising out of any use or inability to
use the website.
Our privacy policy explains how we will use your information and can be accessed at
Privacy Policy. By using this website you accept the conditions outlined in the Privacy
Policy and you ensure all data provided by you is accurate and up to date.
If you do not agree to the terms and conditions of the Privacy Policy, please refrain
from using this website.
You are responsible for maintaining and updating account information to ensure it is
correct and up to date.
PLACING AN ORDER
By placing an order on the website, you are offering to purchase a product subject to
the terms and conditions. All orders are subject to availability and confirmation of the
order price.
Brave+True retains the right to refuse any purchase request made by you, and reserves
the right to close your account at it’s discretion. If your order is accepted we will inform
you by email.
By placing an order on the website you must:
- Be legally capable of entering into a legal contract
- Ensure that all the details you provide to us are accurate
- Ensure that you are the authorized user of the credit or debit and that there are
sufficient funds to cover the cost of the goods.
SALE CONTRACT
You will receive an email confirmation once you have placed an order on the website.
We encourage you to save the order confirmation for any future contact with us
regarding the order.
The Purchase Order must be paid in full immediately upon entry into the Agreement.
All transactions are settled in Australian Dollars (AUD).
DISCOUNTS / SPECIAL OFFERS
Occasionally, we may provide special offers and / or discounts relating to certain items
on the website. The conditions of use relating to any special offer offers and/or discounts are as follows:
- Special offers and/or discounts are only valid for the time frame specified at the
time of issue.
- Special offers and/or discounts cannot be used in conjunction with any other
special offer/discount.
- Special offers and/or discounts cannot be backdated or extended past the time
frame specified at the time of issue.
- We reserve the right to withdraw special offers and/or discounts at any time,
without warning.
- We reserve the right to dishonour expired or inactive special offers and / or
discount codes.
PRICING & PAYMENT
Prices stated on the website apply to all orders made through the website. All prices
are inclusive of GST where applicable. Delivery costs will be charged in addition.
Any additional charges will be clearly displayed in the “Total Cost” section at checkout.
Brave+True has the right to change or update information at any time without any warning, including errors with prices, details and descriptions which appear on the website.
If the incorrect information has been specified for an item you have purchased,
Brave+True will notify you of this error and give you the option of reconfirming your
order or cancelling your order. If we are unable to contact you within seven (7) working
days, we will cancel the order. If your order is cancelled and you have already paid for
the goods, you will receive a full refund.
SHIPPING & DELIVERY
Shipping costs will be charged in addition to the purchase price of your product/s, which
is clearly displayed (when applicable) and included in the “Total Cost” section at checkout.
We will carry out a pre-authorization check on the card used for purchase to ensure there are sufficient funds to complete the transaction. The product/s you have purchased will
not be dispatched until this check has been completed and payment has been accepted.
Dispatch times may vary depending on the availability of the product.
LIABILITY & WARRANTIES
We are not responsible for and disclaim all liability for loss, damage or personal injury
which may be suffered by you or any third party (or company), as a result of access or
use of the Brave+True website.
We make no warranties in relation to this website or the information and materials made available. We do not warrant that:
- This website will be continuously available, or
- The information on this website is true, non-misleading or accurate.
- Any information on the website should not be considered as Brave+True giving
advice of any kind.
PROHIBITION ON RESALE
Brave+True reserves the right to limit the quantities of product sold as it sees fit. It is a condition of this Agreement that you do not purchase any products for the purpose of
using, selling or supplying them as part of a commercial business. This includes using our products to advertise or promote your own goods or services unless you have our prior written consent. Customers wishing to be a stockist of Brave+True products must contact
us directly, where they will be informed of the options available to buy higher quantities.
PROMOTIONAL CODES
From time to time Brave+True has special offers that can be applied to your order by using
a promotional code that we provide to you. In order to take advantage of these promotions, you must enter the promotional code in the space provided during the checkout process and hit the “apply” button. The value of the promotion will be applied to your order automatically. Please note only one promotional code may be used per transaction.
Unless otherwise specified each promotional code may only be used once per customer.
RETURN POLICY
All sales are subject to our Returns Policy.
FAULTY POLICY
Every product we send out is initially quality controlled, however if you have received a product with a manufacturing fault we will, in accordance with our obligations under
the Australian Consumer Law or similar legislation, happily replace it or refund the cost.
Please see our Returns Policy for further information. Please note that wear and tear
in the course of normal use is not considered a manufacturing fault.
WEBSITE AVAILABILITY
From time to time down-time, either scheduled or unscheduled, may occur. Brave+True
will work within reason to ensure the amount of down-time is limited. Brave+True will
not be held liable for the consequences of any down-time.
TRADEMARKS
The trademarks, names and logos (collectively “trademarks”) displayed on the website
are the registered and unregistered trademarks of Brave+True. Prior written permission
from Brave+True is required for use of any trademark, image or video from on the website.
COMPETITIONS
We run competitions and contests on our Website and Social Media in which we may
ask for subscription email information and membership. The terms and conditions of
each promotion is at the discretion of Brave+True and are subject to change.
SEVERABILITY
If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part is to
be treated as removed from this Agreement, but the rest of this agreement is not affected.
LAWS & DISPUTES
These terms and conditions are in accordance with Australian laws
In the event of a dispute or claim associated with these terms and conditions, we will comply with the decision of the corresponding authority in the respective country.
USE OF PERSONAL INFORMATION
We collect and use the information for purposes including:
- if you have ordered goods from us, to fulfill that order;
- to contact and communicate with you;
- for internal record keeping;
- for market research and business development including website development and gauging website traffic and trends;
- to deliver personalised site content to you;
- for marketing including direct marketing;
- to run competitions or offer additional benefits to you; and
-to send you promotional information about third parties that we think may be of interest to you.
These terms and conditions were created on 29th November 2019